These guarantees and terms are given without affecting your statutory rights under British law.
We promise to process your order with due care and attention. If we have failed in this respect we will refund your purchase price on return of goods in original unused condition.
We guarantee the purity of the precious metals we use, which is backed up by the independent British hallmarking system.
If the goods purchased are substandard, differ from the description given or are not what you want, you may cancel your order in writing, within fourteen working days of delivery and we will refund your purchase price (on return of goods in original unused condition).
Please note that commissions and special orders are not refundable unless they are substandard or have been misrepresented. Postage and packing costs are only refundable if Welded Bliss is in error. If you have reason for complaint we will deal with this efficaciously. Welded Bliss and Sterling Charms are compliant with the following consumer legislation:
The Sale of Goods Act 1979
The Trade descriptions Act 1968
The Consumer Protection (Distance Selling) Regulations 2000
The Electronic Commerce (EC Directive) Regulations 2000.
The Consumer Protection from Unfair Trading Regulations 2008
As well as the trade regulations of the British Jeweller's Association and Safebuy.
Children
This website is not intended for persons under the age of 18 years. Children should not attempt to order products listed on this site. We do not seek to collect data from children.
Prices
Whilst we endeavour to keep prices stable, the precious metal market is prone to fluctuation and we reserve the right to alter prices without notice.
However in any case the price listed at time of order will be the price you pay.
Quotations will be valid for 72 hours unless the metal market moves by more than 5% within this period.
All prices on this website are in pounds sterling, conversions from other currencies will be made at the prevailing rate.
The sale contract will be in English.
Postal charges may be added to the purchase price, which will be stated prior to checkout. Please see our delivery (shipping) section for current charges.
The representation of goods
Every effort is made to correctly represent all goods; however photographs are not intended to be to scale and should not be seen as such. Colours should also be seen as broadly representative and not precise.
The weights stipulated on this website are for guidance and are considered to be accurate; however we set a tolerance of 5% above or below stated weights.
Liability
The liability of Welded Bliss in regard to this website covers orders made herein in accordance with the guarantees given and current consumer standards laid down by the various consumer and trading acts mentioned above.
Other than this the website owners and their agents will not be held responsible for any direct, indirect or consequential loss, through the use of this website or any external links referred to. Any other information given on this website should be seen as a matter of opinion and the owners give no warranty over the use or otherwise of the content contained within this website, other than the use of this website by a consumer under ‘The Unfair Contract Terms Act 1977’.
Payment
The payment system on this website is handled by Amazon and is entirely conducted on their secure servers. Welded Bliss do not see or hold your card details.
Most major credit and debit cards are accepted. If you wish to order manually this is possible by noting the item number and emailing the information to us including your address details. We accept UK postal orders and bank transfer (BACS). Please ask for our bank details if you wish to pay this way. It is important if you make a manual payment that you inform us when payment has been made or sent otherwise a delay is invevitable.
Orders are not reserved until payment is made (checkout completed)
